11AM–6:30PM · Closed WednesdaysJungle 11AM–6PM❄️ Winter Hours
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Code of Conduct

Creating a safe and respectful environment for all

Mystik Cafe is committed to providing a welcoming, inclusive, and safe experience for all guests, animals, and staff. We ask that all visitors adhere to the following code of conduct.

🐢 Respect for Animals

  • Treat all animals with kindness and gentleness
  • Never tap on glass enclosures or make loud noises to get animals' attention
  • Follow staff instructions for all animal interactions
  • Do not attempt to enter enclosures or reach over barriers
  • Report any concerns about animal welfare to staff immediately

🤝 Respect for Others

  • Be courteous and respectful to staff and fellow visitors
  • Share space and viewing areas with other guests
  • Keep noise levels reasonable to maintain a calm environment
  • Harassment or discrimination of any kind will not be tolerated
  • Supervise children at all times

📋 General Rules

  • No smoking, vaping, or alcohol on premises
  • No outside food or beverages in the Reptile Jungle area
  • No flash photography
  • Personal belongings must be secured during animal interactions
  • Mystik Cafe reserves the right to refuse service or ask guests to leave for violations

📸 Photography Policy

  • Personal photography and videos are welcome (no flash)
  • Be mindful of other guests when taking photos
  • Commercial photography requires prior approval
  • Please ask permission before photographing other guests

Enforcement

Mystik Cafe staff are empowered to address code of conduct violations. Depending on the severity, consequences may include:

  • • Verbal warning
  • • Request to leave the premises
  • • Ban from future visits
  • • Legal action if laws are broken

By visiting Mystik Cafe, you agree to abide by this code of conduct. Thank you for helping us create a positive experience for everyone!